Packaging is all English. The inner leaflet was very sparse and had some grammatical errors. First sign was the model number on the bottom of the box (cuh-zct1u) didn’t match the model on the controller (cuh-zct1h). Second was it doesnt stay connected to the ps4 any longer than 10mins, then I noticed that tracker pad was horrific to use.

• Enter your seven digit serial number. Click the 'Check Now' button.
• On the PS4 Serial number: The serial number is 11 characters long. It begins with the letters “MB” and ends with 9 numbers and is located in the lower left of the bottom of the system. In the example below, the serial number is in the blue box and is MBXXXXXXXXX.
• Console types and serial number location. Original Xbox 360.

Because there are several versions of the Dualshock 4 Controller available on the market, it is important to check your Controller before purchase. This model number can be found on the back of your Controller above the text 'MADE IN CHINA'. Photoimpact for windows 10.

The product name and description describes which generation of PS4 Controllers is appropriate. In case of doubt, please contact us.

GEN 1 & GEN 2 PS4 Controllers:

4-472-348-.. 11F1, 12F1, 31F1, 41F2, 01G, 02G, 03G, 21G
4-539-610-.. 71F1

GEN 3 (V1) PS4 Controllers:

4-472-348-.. 13F1, 33F1, 42F2, 51F1, 61F2, 04G, 23G
4-473-498-.. 11F1, 02G, 01G
4-573-474-.. 11F1, 21F2, 31F1, 01G
4-539-610-.. 31F1, 32F1, 02G

GEN 4 & GEN 5 (V2) PS4 Controllers:

4-594-645-.. 11F1, 21F2, 01G, 31G, 51G, 61F1, 41G, 61G, 02G
4-594-662-.. 61F1, 22F2, 01G, 02G, 32G, 71F2, 03G
4-698-771-.. 42F1, 23F2, 01G, 32G
4-739-192-.. 01F1

If the model number is no longer visible, you can use the following rule:

• GEN (1, 2, 3) Controllers have no lightbar in the touchpad
• GEN (4, 5) Controllers do have a lightbar in the touchpad

Do you not have the right Controller model? Do not panic! We also offer Custom PS4 Controllers that are assembled by us and delivered to your home. You can find our full range of Custom PS4 Controllers here.

If you have any questions about your Controller, please contact our customer service through chat (bottom right), by email or via Facebook / Instagram.

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